Privacy Policy

Privacy Policy

Last updated: August 14, 2025

1. Introduction

Zoological Intelligent Technology Co., Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS VPN application.

2. Information We Collect

2.1 Information We DO NOT Collect

We are committed to a strict no-logs policy. We do not collect, store, or monitor:

  • Your browsing history or websites visited
  • Your internet traffic or data content
  • Your real IP address when connected to our VPN
  • Connection timestamps or session duration
  • DNS queries or metadata

2.2 Information We May Collect

We may collect limited information necessary for service operation:

  • App usage analytics (anonymized and aggregated)
  • Crash reports and error logs (without personal data)
  • Account information (email address for premium accounts)
  • Payment information (processed by Apple, not stored by us)
  • Device information (iOS version, app version for compatibility)

3. How We Use Your Information

The limited information we collect is used solely for:

  • Providing and maintaining our VPN service
  • Improving app performance and user experience
  • Troubleshooting technical issues
  • Communicating important service updates
  • Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

  • Service Providers: Trusted third parties who assist in app operation (under strict confidentiality agreements)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfer: In the event of a merger, acquisition, or sale of assets
  • Safety: To protect the rights, property, or safety of our users or others

5. Data Security

We implement industry-standard security measures to protect your information:

  • AES-256 encryption for all VPN traffic
  • Secure protocols (OpenVPN, IKEv2, WireGuard)
  • Regular security audits and updates
  • Minimal data collection and storage
  • Secure data centers with physical security measures

6. Data Retention

We retain personal information only as long as necessary to provide our services or as required by law. Account information is deleted within 30 days of account closure. Anonymous usage analytics may be retained for up to 2 years for service improvement purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request information about data we have collected
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Disable analytics collection in app settings

8. Third-Party Services

Our app may integrate with third-party services:

  • Apple App Store: For app distribution and payment processing
  • Analytics Services: For anonymized usage statistics (opt-out available)
  • Crash Reporting: For identifying and fixing app issues

These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Our services may involve data transfers to countries outside your residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Zoological Intelligent Technology Co., Limited
Rm A 12/F ZJ 300, 300 LOCKHART RD
Wan Chai, Hong Kong
Email: [email protected]
Phone: +372 81500792